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Terms & Conditions

Minimum Order Value.

We have a $5 minimum order value when purchasing from Sticker Store. 

Pricing

All prices are quoted in Australian dollars (AUD) and include 10% GST where applicable. Postage and handling is additional and will added to you order as you checkout. You will be able to see the total cost of your order before choosing your payment method and committing to placing the order.

 

Out of Stock Items

Every effort is made to keep our products in stock and our stock figures as accurate as possible. From time to time this can fail and something shown as in stock can be missing. Any orders affected by this will be amended and another confirmation email will be sent as soon as possible with the correct amount. 

 

Payment Options

There are a number payment methods available through our web site. You don't have to have a credit card to purchase from us. You can see full details of them of our site.

 

Shipping

Care is taken to pack your goods in a way to ensure they reach you in perfect condition. All orders available from stock should be shipped within 2 working days, once payment has been received / cleared.

If Direct Deposit is chosen as your payment method please allow up to 2 working days for the funds to be made available in our account. We check our bank everyday to minimize delays

All orders are shipped using Australia Post Registered Post or eParcel service for heavier orders. 

 

Australia Postage Rates

Our latest rates are shown HERE. We believe you need to know how much you will pay before taking your time to choose your items. All order are shipped using Australia Post. Small order are sent using Registered Post and larger ones are shipped via eParcel. These services are used to ensure proof of posting for you and our payment processing service conducted by PayPal.

 

Refund & Exchange Policy 

Faulty or Incorrect Items

If you order something and it is supplied incorrectly or a product is faulty, we will rectify the situation as soon as possible and send you the correct item. Please report any of these issues via our contact us form within the site to receive authorisation and details of the procedure. Please quote the order ID from our invoice.

All packaging etc must be returned to us. In the case of the incorrect item being sent, we would appreciate your not opening it unless you are sure you'd like to keep it. All claims must be made within a reasonable time from the delivery date.

Change of Mind

Any goods supplied as ordered but the purchaser " changed their mind" about ordering may be returned but with the following conditions. The goods must be returned at the customers cost and sealed as new, in their original packaging. You must request the right to return any goods by using the contact us form on our site and include a copy of the email from Sticker Store in the package accepting the return. There will also be a 10% re-stocking charge before refunds are made.